Shipping policy

Shipping Policy


Thank you for choosing Beyond the Lead. We are delighted to offer fast, tracked delivery across the United Kingdom for all your outdoor dog adventure gear.

Processing & Dispatch Times
All orders are processed and dispatched within 1 to 2 business days (excluding weekends and bank holidays). You will receive a tracking confirmation email the moment your order leaves our partner workshops.

UK Delivery Estimates
• Standard Tracked Shipping: 2 to 4 business days.
• Express Tracked Shipping: 1 to 2 business days.

Please note that delivery times may vary slightly during peak holiday seasons or severe weather conditions. 

Order Tracking
Once your package is dispatched, a tracking link will be automatically emailed to you. You can use this link to monitor your delivery progress in real-time.

Damages and Delivery Issues
If your package arrives damaged or does not arrive within the estimated timeframe, please contact our support team immediately at support@beyondthelead.uk with your order number, and we will resolve the issue swiftly.