Shipping policy

Thank you for choosing Beyond the Lead. We are delighted to offer fast, tracked delivery across the United Kingdom for all your outdoor dog adventure gear.

Processing & Dispatch Times

All orders are processed and dispatched within 1 to 2 business days (excluding weekends and bank holidays). You will receive a tracking confirmation email the moment your order leaves our partner workshops.

UK Delivery Estimates

• Standard Tracked Shipping: 2 to 4 business days.

• Express Tracked Shipping: 1 to 2 business days.

Please note that delivery times may vary slightly during peak holiday seasons or severe weather conditions. 

Order Tracking

Once your package is dispatched, a tracking link will be automatically emailed to you. You can use this link to monitor your delivery progress in real-time.

Damages and Delivery Issues

If your package arrives damaged or does not arrive within the estimated timeframe, please contact our support team immediately at support@beyondthelead.uk with your order number, and we will resolve the issue swiftly.